Arilo

Privacy Policy

Effective Date: August 01, 2026

Arilo Inc. is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and interact with our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect the following personal information through our contact form and other means:

  • Name
  • Email Address
  • Phone Number (optional)

We may also collect non-personally identifiable information, including:

  • Cookies
  • IP Address
  • Device Information

2. How We Use Your Information

We use the personal information you provide to:

  • Improve our services
  • Respond to customer support inquiries
  • Send marketing emails, newsletters, and promotional campaigns
  • Track engagement with our marketing efforts

By submitting your contact details, you agree to receive our marketing communications. You can opt out at any time by clicking the unsubscribe link in our marketing email newsletters, or by contacting us directly.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Analyze website traffic
  • Improve user experience
  • Run retargeting and marketing campaigns

You can manage your cookie preferences through your browser settings or our website's cookie management tool. Where they apply to us, we comply with the laws listed in Section 10 (Regulatory Compliance) regarding user consent for cookies and similar technologies.

4. Data Sharing

We do not sell or monetize your personal data. However, we may share data with third-party service providers who assist with analytics, marketing, and website performance. These third parties are bound by confidentiality agreements and are only permitted to use the data for the purposes we specify.

5. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the data handling practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

6. Data Retention

We retain your personal data as follows:

  • Contact details (name, email address) are stored in our CRM and retained until you request deletion.
  • Cookie and device ID data are stored for a maximum of 90 days.

We comply with all legal obligations concerning data retention and deletion under the laws listed in Section 10 (Regulatory Compliance) that apply to us.

If you wish to have your information deleted, please contact us at the email provided below.

7. User Rights

In compliance with the data protection laws listed in Section 10 (Regulatory Compliance), you have the following rights concerning your data, to the extent granted by the law applicable to you:

  • Access: You can request a copy of the personal information we hold about you.
  • Rectification: You can request corrections to any inaccurate data.
  • Erasure: You can request the deletion of your personal information.
  • Restriction: You can request to limit how we use your personal data.
  • Portability: You can request a copy of your data in a portable, machine-readable format, or ask us to transmit it to another provider.
  • Objection: You can object to our processing of your personal data, including processing for direct marketing purposes.
  • Opt-Out of Sale or Sharing: You can direct us not to sell or share your personal information. As stated in Section 4, we do not sell or monetize personal data.
  • Non-Discrimination: We will not deny you services, charge you a different price, or provide a different level of service because you exercised any of these rights.

We do not charge a fee for exercising these rights, and we ask only for the information we need to verify who you are. We acknowledge every request promptly and respond within 30 days; if we need longer, we will tell you why before that deadline passes.

To exercise any of these rights, please contact us at [email protected]

8. Security Measures

We take the security of your personal information seriously. We employ the following measures to protect your data:

  • Two-factor authentication (2FA) on all accounts that store personal information, including our CRM system.
  • Data encryption and secure storage practices.
  • Access to personal information limited to the people who need it for their work, with those permissions reviewed regularly.

Notification to you and to any relevant regulator without undue delay - and within 72 hours of becoming aware of the incident where the law requires it - if a breach affects your personal information, together with what happened, what data was involved, and what we are doing about it.

9. International Data Transfers

We do not transfer your data outside the country of collection, except in the case of analytics, where data is centralized from a global standpoint. All CRM data is globally standardized and hosted in a secure environment.

10. Regulatory Compliance

Arilo Inc. processes personal information in accordance with the data protection laws that apply to it in the jurisdictions in which we collect and process data. Depending on your location, those laws may include:

  • The EU General Data Protection Regulation (GDPR)
  • The UK GDPR and the Data Protection Act 2018
  • The California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA)
  • The Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec Law 25 in Canada
  • The Lei Geral de Proteção de Dados (LGPD) in Brazil
  • The Privacy Act 1988 and the Australian Privacy Principles
  • The Swiss Federal Act on Data Protection (FADP)
  • The Act on the Protection of Personal Information (APPI) in Japan

This list is provided for information only and is not a representation that Arilo Inc. is established in, targets, or is otherwise subject to the law of any jurisdiction listed above, or that it has assumed obligations under any such law beyond those the law itself imposes.

Our privacy contact for matters arising under any applicable law is [email protected]. Where an applicable law grants you rights or protections beyond those described in this policy, those rights apply to you in addition to the rights set out in Section 7.

11. Changes to This Policy

We review this policy regularly and will update it when our practices change. The Effective Date at the top of this document always reflects the current version. If we make a change that materially affects how we handle your personal information, we will tell you before it takes effect - by email where we hold your address, or by a clear notice on our website - and we will never apply a materially different use to information we already hold without your consent.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: [email protected]